Returns & Exchanges

Shop with confidence

Eligible unworn, unwashed and unaltered merchandise may be requested for return within 14 days of confirmed delivery. Items must be in original condition with tags attached and must be free from fragrance, makeup, pet hair or other signs of wear.

Requesting a return

Email wholesale@shopalineboutique.com with your order number, the item you wish to return and the reason for the request. Wait for authorization and instructions before mailing a package. Unauthorized returns may be delayed or refused.

Final sale and exclusions

Items marked final sale, gift cards, intimate goods and worn or damaged merchandise are not eligible unless the item arrived defective or incorrect. Original shipping fees are non-refundable. Approved refunds are returned to the original payment method after inspection; financial institution processing times vary.

Damaged or incorrect orders

Contact us within three days of delivery and include clear photographs of the product, packaging and shipping label. We will review the issue and work with you toward an appropriate resolution.